We are surrounded by technological advancements that mostly simplify tasks, ranging from chatbots to self-service checkouts. One particular AI-driven software, ChatGPT, has gained significant attention in the tech news recently and has become a topic of debate on social media and the press with some people loving it and others not.
Working across various businesses, we at Vicky Anderson Business Services stay up-to-date with new developments. While these tools cannot replace human interaction, we should not disregard the potential of tools like ChatGPT without further exploration.
Based in North Yorkshire, we are experienced assistants who prioritise meeting the unique needs of our clients. While the requirements may vary, one consistent advantage, whether intended or not, is time saved. To achieve this, we employ a range of tools, techniques, and strategies to efficiently accomplish tasks, alleviating the burden on businesses and their owners and streamlining processes. Engaging an assistant from Vicky Anderson Business Services in this manner can lead to significant savings, depending on the tasks undertaken.
So, what is ChatGPT exactly?
While there are technical explanations available, in simple terms, ChatGPT is an AI-powered chatbot designed to utilise language models and adapt to user-provided information. Officially launched in November 2022, ChatGPT is already making its mark, particularly in the business realm.
What are the benefits of AI?
In a business context, artificial intelligence offers numerous advantages, especially in content creation and improving client communication. It is commonly employed to overcome writer’s block, gain inspiration, generate titles, rephrase text, and develop outlines for documents and meetings.
We at Vicky Anderson Business Services endorse tools and processes that simplify and streamline operations, ultimately saving time, money, and resources. While ChatGPT may be divisive, we acknowledge both its benefits and limitations.
The human touch………
ChatGPT and AI are valuable tools that can save a considerable amount of time, particularly when it comes to generating social media content or longer business-related copies. At Vicky Anderson Business Services our primary focus is on saving our clients time and effort. Wherever possible, we streamline processes or employ tools that make sense.
Automated chatbots and similar tools serve a purpose in notifying website or social media visitors that their messages have been received or addressing simple inquiries. However, ChatGPT cannot replicate the human element. The quality of the output is dependent on the input and the initial coding of the chatbot. As long as one is aware of the limitations of tools like ChatGPT, there is no reason why they cannot be utilised in business operations.
We must emphasize the importance of recognizing the distinction between these tools and real individuals with years of experience and specialised knowledge in specific businesses and their requirements. While ChatGPT serves as an excellent tool, it cannot fully grasp nuances, humour, and contextual complexities. When communicating with clients, maintaining a consistent tone and delivering clear messaging is crucial. ChatGPT is a powerful tool but cannot substitute for genuine human interaction.
In conclusion
Our experience with such tools has been predominantly positive thus far, but we view them as tools rather than replacements for experienced individuals with a deep understanding of specific businesses and their needs. ChatGPT, while valuable, struggles with comprehending nuances, humour, and context. When interacting with clients, it is vital to maintain a consistent tone and convey clear messages. ChatGPT is a valuable asset, but it cannot replace a real person.
Do you utilise ChatGPT or other AI tools in your business? If you’d like to continue the conversation, you can find us on facebook or LinkedIn. If you’re interested in learning more about how we leverage various tools and our years of experience to assist businesses, we’d be delighted to chat.